FAQs about delivery and payment

Where do you deliver to?

We deliver using Royal Mail standard class postage.

We deliver within Europe but are unfortunately unable to ship to the Middle East, Russian Federation, Croatia, Spain, Hungary, Italy, Romania, Canada or PO Box addresses. However, you can choose the ‘sealed box’ option for faster and more secure delivery, although this costs a little more.

What are your delivery timescales?

We provide same-day shipping for all orders completed and paid by 3.30pm, or 11.30am on a Saturday. We’ll give you an estimated delivery date before you complete your order, so that you have a good idea of how long your package will take to arrive.

Can I track my delivery?

Our standard shipping doesn’t include a tracking service. However, if you require this please contact us to find out more and get a quote for the delivery charge.

How can I pay?

We accept all major payment methods, including credit cards (Visa, Mastercard and American Express), debit cards (Visa, Maestro), Solo cards and Paypal. We can also set up a direct debit payment arrangement for regular purchases.

Can I return an item if I don’t want it?

If you change your mind about an item, you’re welcome to return it, unused and in its original packaging, within 30 days for a full refund. Under the UK distance selling regulations, you can also change your mind and cancel your order within 14 days, provided you inform us and return any goods you’ve already received. If this applies, we will refund any money you have paid.

FAQs about Crest 3D Whitestrips

Is it easy to use?

Yes. Simple wear the gel strips on your teeth for 30 minutes each day and you’ll soon notice the results of whiter teeth. The strips are easy to put in place.

How does it work?

Crest 3D White Professional Effects Whitestrips are thin, flexible strips that are coated with a gel containing peroxide to whiten the teeth. Designed to fit the shape of your teeth, they work by keeping the bleaching gel on your teeth for 30 minutes once a day to get to spots on and beneath the surface of the tooth.

How long should I wear Crest 3D White Whitestrips?

Wear your Crest 3D Whitestrips for 30 minutes a day for 20 days. It’s important not to wear them for any longer than 30 minutes, as this could cause tooth sensitivity or pain in your gums.

How long will it be until I notice the results?

It varies by person, but some users of the Crest 3D Whitestrips will begin to notice their teeth looking whiter within just 3 days. However, after around 20 days, you’ll have long-lasting, more youthful-looking whiter teeth.

I’ve got sensitive teeth or gums – can I still use this product?

Unfortunately we don’t recommend the use of Crest Whitestrips for people with sensitive teeth or gums.

How long does the whitening effect last?

The longevity of the whiteness of your teeth will be influenced by factors such as how often you drink coffee, tea and red wine, or whether you smoke. However, Crest 3D Professional Effects Whitestrips are designed to give you long-lasting, professional-quality whiteness.